On the phone
Role-play leaving a message and making a request. Use: hold on, put you through, get back to you, the line's bad, take a message, first thing tomorrow.
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Showing 97–103 of 103 exercises
Role-play leaving a message and making a request. Use: hold on, put you through, get back to you, the line's bad, take a message, first thing tomorrow.
Describe a complex situation, replacing vague words with precise ones: not 'big' but 'substantial'; not 'bad' but 'detrimental'; not 'a lot of change' but 'a marked shift'.
Deliver a two-minute mini-talk on a topic you know. Signpost throughout: to begin with, moving on, this brings me to, to put it another way, to sum up.
Talk about something you achieved despite difficulty. Use: pull off, against the odds, pay off, a milestone, persevere, bounce back, hard-won.
Describe how a busy week went. Use: back-to-back, at short notice, put off, a tight schedule, running late, ahead of schedule, in the nick of time.
Talk about a project you worked on. Use at least four of: coordinate, delegate, prioritise, follow up, iterate, wrap up.
Run through a project update. Use: touch base, circle back, align on, take this offline, action point, blocker, bandwidth, on track.